Category: Support
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MFA is Not Enough When Protecting Against a Cyber Attack.
Multi-factor Authentication is destined to fail where endpoints and permissions are poorly governed. Multi-factor authentication (MFA) is an essential security control that requires users to verify their identity using more than one method, typically something they know (like a password) and something they have (like a mobile app code or hardware token). It is a…
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Everything Australian SMBs Need to Know About Managed IT Support Services
Running a small business in Australia means managing countless priorities—and IT problems should not be one of them. When your systems fail, the impact ripples through every aspect of your business. Staff productivity plummets as employees sit idle, unable to access essential files or applications. Revenue takes an immediate hit, particularly when payment processing systems…
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IT support role in managed contract. Essential 8 core components
The role of your IT support provider within a managed IT contract. IT/Phones/VOIP/Data/Monitoring and the mitigation of the essential 8 core components
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Windows 11 Advantages, Disadvantages and differences over Windows 10?
Both Windows 10 and 11 are brilliant operating systems that share a number of similarities, however, there are some fundamental differences that you should be aware of. For one thing, the latest version, Windows 11, boasts a new and improved aesthetic with intuitive navigation – not to mention some excellent productivity features (perfect for those…
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Good cybersecurity is always a challenge.
No matter what size of business you are or how complicated your home computer environment is we are all aware that the challenges of staying cybersecurity are ever present. The daily papers and many research reports indicate the challenge is becoming bigger and more complex. Covid 19 has contributed to the complexity of the cybersecurity…
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Securing your home Wi-Fi from cyberattack
Are you aware that you can secure your home network and computers against the cyber-criminals? An exploited weakness by cybercriminals is the unsecured Wi-Fi connection. It is just like leaving the front door unlocked when you are not at home. This article provides tips and recommendations on how to secure your home connection and minimise…
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Remote access, be sure, be safe.
Want to distribute and allow data flow between privileged users? What about accessing your computer while being physically away from your desktop? Remote access could be the answer. It allows authorised users to access your computer, network, IT applications or data from any location. The connection allows entry to your network via the internet and has…
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Passwords – peace of mind
Passwords are like underwear – change them often, the longer, the better and keep them private. Every business, no matter how big or small and every individual internet user has encountered the dreaded password dilemma. I know if I was allowed, I‘d have the same password for everything, but I also understand that wouldn’t be…
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Smart Choice – Managed Security
2021 is the year where the smart choice for Australian SME’s is to protect against the growth of criminal activity by implementing an outsourced Security Service. Small to medium businesses do not have the technical resources and knowledge to stay abreast of the evolving security challenges. Ransomware, Phishing attacks are growing as one of the…
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Security for Remote Workers
Even before the coronavirus outbreak began, telecommuting has been on the rise. There’s been a 159% increase in remote work since 2005. While studies suggest that this trend is beneficial to both employees and employers, it does come with some challenges in terms of online security. Although it’s easier than ever to bring work into the comfort of home, there are…
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Business Data Back-up – What You Need to Know
Data is the lifeblood of business, and no matter the size of your business, there is a need to be vigilant about protecting data, as the cyber criminals are looking to get their hands on it. The loss of sensitive information is very costly to recover and is damaging to a business’s reputation. Imagine if…
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Are Your Home Technology Devices Performing Optimally?
Residential Support – that delivers. Did you know that 600,000 hard disks crash every year in Australia? In addition to that, nearly a third of all Australian adults are affected by cybercrime, losing precious money to new viruses and security threats that emerge every day. Everyone relies on technology to live their daily lives, and…
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Cyber Attacks on the Rise
Prime Minister Scott Morrison and his government are so concerned about the rise in the volume of Cyber-attacks that a specific press conference was held on Friday June 20th declaring Australia under attack. This is warning Australian businesses to be proactive in defending themselves against a potential attack. The Australian Cyber Security Centre (www.cyber.gov.au) (ACSC)…
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Business Data Breach Laws – Australia
What is the impact for Business? Data is more valuable than oil, as data is the lifeblood of any business. Data by itself like oil, needs to be refined before it is transformed into a valuable commodity. Data is collected everyday as part of normal business activities, assisting businesses to make important business decisions such…
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Key IT Challenges
Small to Medium- Businesses All businesses in Australia depend on their IT systems to remain functional and therefore face some key IT challenges in a changing environment. Not all businesses are large enough to invest hundreds of thousands of dollars on the most sophisticated equipment and solutions. As a result, many small to medium-sized businesses…
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Windows 7 End of Life Options
From the 14th January 2020, Microsoft’s support for Windows 7 will be ending. This means that, from this date onwards Microsoft will no longer be issuing security updates, patches or providing technical support for devices that are running Windows 7. This end of life support also applies to servers with Windows Server 2008/R2, Exchange Server…
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Is your business ready for the nbn™
The nbn™ Broadband Access Network Switch for Business Simply put is your business ready to connect to the nbn™ access network? The network is rolling out across Australia and it is important for a business to be prepared for the transition so that the risk of disruption is minimised by the disconnection of your existing…