Residential Troubleshooting and Repairs

Technology Solved

The Right Choice for Home Technology – Computer Troubleshooters 

We have all experienced a technology glitch and the associated frustration and pain. Technology failure is never convenient and occurs just when we have a deadline that cannot move.

Who can help?

Your local Computer Troubleshooter has the answer to solve your problem. Backed by Australia’s largest Franchise national network of technicians there is no problem without an answer.

Is your computer is making noises, getting weird messages, running too slow, or not turning on?

Call your local experienced Computer Troubleshooter for a diagnosis and a quote to get your computer back up and running as quickly as soon as possible.

Computer Troubleshooters can support you with our onsite IT services or with our secure remote support options.  When you need remote support, our Technician guides you to a page to download and install the remote support software allowing us access to your PC. It is all secure.

You control our access and we can only start after you provide the required code.  Without the code your local Computer Troubleshooter cannot remote in. It is all about keeping you secure at all times.

Residential services that include:

Computer Diagnostics: the identification of the root cause of the problem. Then we provide a proposed solution for you to asses at an affordable budget. Your okay means we fix your computer problem.

Computer Repairs & Laptop Repairs: We can repair your device with replacement computer parts or software reloads to get them running like new again. We’ll do this while maintaining a regular communication with you, so you are not surprised by the amount of time or the cost of the repair.

Computer Tune Up:  proviison of regular maintenance to avoid your computer running slow at start up or in general performance and to maintain the highest quality of defence and prevention of obtaining a virus, ensuring all your treasured memories are backed up regularly. All part of our Home Technology plans that deliver peace of mind for a monthly fee.  Rest easy knowing that your computer is tuned to deliver optiminal performance for you. (See protection plans)

Alternatively, like servicing your car we recommend a six monthly tune (at least) where we do maintenance routines and check-ups to ensure your system is clean of malware, viruses, and all systems are clean of system generated files & logs that build up over time and slow the performance of your computer.

Computer Operating System Upgrades: Upgrading hardware & operating systems (Such as Windows 7 to Windows 10) can be a dangerous operation for those with limited IT knowledge. Computer settings, personal data, &  look and feel can all be lost in a single keystroke. Microsoft is always releasing new patches and versions which can mean a significant change in performance, security and look.  Allow us to manage these upgrades for you minimising any impact to you.

Data Transfer and new computer setup: We can assist you in the purchase of a new computer and its setup – we transfer all your data ( pictures, music, & documents) and system settings (such as favourites, shortcuts, etc) from an old machine to your new computer – we then check you have all the up to date software (such as PDF’s, iTunes, Java etc) so your new device works correctly. Save time & frustration!

Home Networks: With the growth of devices in homes exploding with computers, laptops, iPhones, gaming consoles (such as Xbox, PlayStation) and internet enabled TV’s –  all connected to your home networks. We can configure and provide solutions that means they are all working properly and securely.

NBN Integration: – With the growth of NBN connections we are able to provide support for you to get the maximum from this new technology making sure all your hardware and network are configured correctly to work at the speed of this new fast technology.

Contact one of our local offices today for more information.
1300 28 28 78